We strive to provide the best customer service in the industry, and we want the opportunity to make things right. We offer several ways to reach out.

However, due to the nature of our business, we cannot accept returns.

Live Chat

Speak with our CannaBot or a real human. We normally respond within 24 hours.


Send in an email message and we normally respond within 24 to 48 hours.

Original Manufacturer

Is your problem related to a manufacturer defect? The manufacturer may be able to help.

When in doubt, google it out.


LOYALTY URGENT NOTICE: Loyalty points will only be earned for customers with an active loyalty app account. Download our VLife Cannabis app to get started. Customers have until July 31st to port their old loyalty points in or they will be forfeited. More information can be found here.